What to do when a JPG photo will not open.
Learn why a JPG or JPEG photo will not open, run safe checks on a copy and see when structural file repair may recover the image.
Read this guidePixMedic knowledge centre · 14 English pages
Find the guide that matches your corrupted file.
A precise search should lead to a precise answer. Someone searching for a deleted file, a half-grey photo or a broken MP4 can land directly on the relevant page, understand the limits and choose the next step.
How search works
Each card below is an independent landing page. Google can index it separately, while internal links still let visitors continue through the complete PixMedic site.
All topics
One useful page for each distinct problem.
These pages are written for people first: diagnosis, safe actions, repair possibilities and physical limits appear before the commercial action.
Why a photo is half grey, black or incomplete.
A photo that turns grey or black halfway through may be truncated or out of sync. Learn how to diagnose it and assess a repaired copy.
Read this guideColored bands in a photo: display fault or file corruption?
Diagnose colored horizontal bands, repeated blocks and shifted image areas, then see how photo file repair may resynchronise the data.
Read this guideRepair an incomplete JPEG after a failed transfer.
A JPEG copied from a camera, SD card, USB drive or network share may be incomplete. Follow the safest order before attempting repair.
Read this guideCorrupted photos on an SD card: stop and protect the source.
Protect an SD card with corrupted photos, distinguish card recovery from file repair and avoid overwriting data that may still be recoverable.
Read this guideRepair a corrupted video without risking the original.
Diagnose an unreadable, frozen or zero-duration video, protect the original and understand what MP4, MOV and other video repair can recover.
Read this guideCorrupted file or deleted file: why the difference matters.
A corrupted file and a deleted file are not the same problem. Identify which case you have and use storage recovery before file repair when needed.
Read this guideReal corrupted photos repaired by the PixMedic engine.
Inspect genuine before-and-after photo repairs made with the PixMedic engine, including colored bands, shifted blocks and residual limits.
Read this guideIs the photo blurry or is the file corrupted?
Motion blur, missed focus and file corruption need different tools. Learn to recognise blur, grey areas, colored bands and broken image data.
Read this guideHow corrupted file repair works without changing the original.
Understand structural file repair: diagnosis on a copy, format detection, resynchronisation, result checking and limits when bytes are missing.
Read this guideOnline photo repair or local software: which option fits?
Compare online photo repair with local Windows software by privacy, file volume, price and processing time. No subscription is required.
Read this guidePhoto formats supported by PixMedic repair.
See which common photo formats PixMedic can analyse and repair, including JPG, PNG, HEIC, WebP, TIFF, BMP and common RAW files.
Read this guideReady to test a photo?
The first photo is free to test. Video files use a separate workflow because analysis takes much longer.
Test one photo freeNo card · no subscription · original preserved